Yen Gang does not accept returns or exchanges on products ordered online after 5 business days of receipt of package. Items subject for return or exchange must be unworn and undamaged. ALL SALE ITEMS ARE FINAL! Yen Gang reserves the right to refuse any return if the item appears damaged, worn, or is returned after the 5th day. Please note that custom orders and services canNOT be returned or refunded. Email [email protected] with your invoice number and product(s) to be returned/exchanged to recieve a return authorization BEFORE returning product. Yen Gang does not refund shipping costs when product is returned or exchanged. ALL returns are issued as a STORE CREDIT ONLY!